Please read these documents carefully. They include our competition rules and our general website terms of use. Fill in the bracketed placeholders (company number, addresses) before going live.
The Promoter is: Kachi Limited, Company Number [insert your number], whose registered office is at [insert your address].
Our correspondence address is: Kachi, [insert your PO box or correspondence address].
If you wish to contact us for any reason, please email hello@kachi.uk.
These terms and conditions, the Privacy and Cookie Policy, and any applicable game-specific Competition Details set out the full extent of the Promoter’s obligations and liabilities to you in relation to all competitions listed on the Promoter’s website at https://www.kachi.uk/ (the “Website”) and through the Promoter’s corresponding app (“App”) and form the contract between the Promoter and you for each competition. If there is any conflict between these documents, they will apply in the following order: (a) the applicable game-specific Competition Details (highest priority); (b) these terms and conditions; (c) the Privacy and Cookie Policy (lowest priority). If any provision (or part of a provision) in any of these documents is decided by a court of competent jurisdiction to be void and/or unenforceable, that decision will only affect the particular provision (or part of the provision) and will not, in itself, make the other provisions void or unenforceable.
An entry fee is payable each time you enter via our online entry method (“Online Entry Route”), including where you subscribe to recurring billing as set out in paragraph 3.5.8 below. Alternatively, you may enter for free via the postal entry method outlined in paragraph 3.5.7 below (“Postal Entry Route”). Each person who enters either via the Online Entry Route (whether by one-off entry or via recurring billing) or the Postal Entry Route is an “Entrant” for the purpose of these Terms and Conditions.
Each draw-based competition will run from when it is published to the closing date specified on the Website or App. These dates shall be referred to as the “Published Date” and “Closing Date” respectively. All times and dates referred to are the times and dates in London, England.
If it is absolutely necessary to do so due to circumstances beyond the control of the Promoter and not to do so would be unfair to those who have already entered the competition, the Promoter may change the Closing Date or correct an incorrectly displayed Published Date on the Website or App. If the Promoter does change the Closing Date of a competition, the new details will be displayed on the Website and App and all Entrants will be notified by email.
All competition entries must be received by the Promoter no earlier than the Published Date and no later than the specified time on the Closing Date. All competition entries received outside these times may be disqualified without a refund. Entries received after the Closing Date will not be entered into the relevant competition. If an entry is received by the Postal Entry Route within 72 hours after the Closing Date, the Entrant will receive a credit equal to the cost of entry via the Online Entry Route to the draw, which will enable the Entrant to enter an alternative competition(s) of their choice on the Website/App using the Online Entry Route.
To enter a competition using the Online Entry Route:
Draw-based competitions
Instant win competitions
Instant reveal promotions
All entries must be submitted in the English language. Entries in languages other than English will automatically be disqualified and no refund will be given.
The Promoter will send confirmation that your entry has been received. For Draw-Based Competitions and Instant Win Competitions, the Promoter will send your allocated ticket number(s) by email to the email address you used to register for your account. For Instant Reveal Promotions, this will be confirmation of your entry.
The Promoter will not accept responsibility for competition entries that are not successfully completed, are lost or are delayed regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
By purchasing entries, registering an account and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.
You may enter the competition using the Postal Entry Route by complying with the following conditions:
The Promoter may offer Entrants the option to subscribe to recurring billing in order to be automatically entered into future promotion periods of competitions.
Recurring billing may be weekly, bi-monthly, or monthly, depending on the option selected at checkout.
By selecting recurring billing, you authorise the Promoter to take the entry fee automatically at the agreed interval and to allocate entries on your behalf into the relevant competition(s).
You will receive confirmation of each recurring entry by email, including details of the competition into which you have been entered.
You may cancel recurring billing at any time by logging into your account and updating your preferences.
If payment cannot be processed (for example due to expired card details or insufficient funds), the Promoter is not obliged to allocate entries for that period.
All recurring entries will be treated in the same way as one-off paid entries and are subject to these Terms and Conditions.
For Instant Win Competitions & Instant Reveal Promotions, recurring billing means you will be automatically allocated entries into each new promotion period at the billing interval you have selected. Your outcome will be fixed in advance and you can reveal it at any time during that promotion period by using the interactive reveal mechanic.
Draw based competitions
All Entrants who have entered a Draw Based Competition in accordance with section 3 above will be placed into a draw and the winner will be chosen using a verifiably random draw process (the “Winner”). The random draw will take place on the Closing Date (“Draw Date”).
All Entrants will have their names and ticket numbers put into a spreadsheet. For live draws, this spreadsheet will be visible during the live draw. For automated draws, the names and ticket numbers are put into a spreadsheet and we use the Mersenne Twister algorithm to determine the winner(s).
In the event of the draw being disrupted for any reason or having an inconclusive outcome, we can at our sole and unfettered discretion run the draw again, either through the same random draw process or an alternative method.
Instant win competitions
All Entrants who have entered an Instant Win Competition in accordance with section 3 above will be assigned a ticket (“Ticket Assignment”). Winning Instant Win tickets will be selected prior to the Published Date of the draw (“Winning Ticket Selection”). Ticket Assignment and Winning Ticket Selection will both be performed using a verifiably random process. End prize winners will be chosen using a Draw Based Method.
Instant reveal promotions
All Entrants who have entered an Instant Reveal Promotion in accordance with section 3 above will take part in a competition where the winning outcomes are selected and fixed before the promotion is launched. Each Entrant’s outcome is allocated at the point of entry using a verifiably random process.
For online entrants, the outcome will be revealed immediately through the reveal mechanic displayed on the Website/App.
For postal entrants, the Promoter will apply an entry to the Entrant’s account once a valid postal entry has been received. The Entrant can then reveal the results of this entry via their account dashboard.
The reveal process is for presentation purposes only. Entrants’ actions cannot affect or change the predetermined outcome.
For help with entries, please email us at hello@kachi.uk.
The competitions are open to anyone aged 18 years or over who is resident in a country where it is lawful for the Entrant to enter the competitions and for the Promoter to promote the competitions and award the Prizes to the Entrant, except:
By entering any competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the competition (see paragraph 7.7). If you fail to provide the Promoter with any such proof or other information that they may require within 21 days of a request by the Promoter, you may be disqualified from the competition and an alternative Winner may be selected.
The Promoter will not accept competition entries that are:
The Promoter reserves all rights to disqualify you if:
Refunds will only be provided in exceptional circumstances and at the sole discretion of the Promoter. No refunds of the entry fee will be given:
Entrants can enter each competition as many times as they wish until the maximum number of entries per user has been submitted and until the maximum number of entries for the competition has been received.
Only one Account per Household is allowed.
Subscribing to recurring billing under paragraph 3.5.8 does not override these eligibility requirements. If a subscriber ceases to be (or never was) eligible under this section 5 at any point, the Promoter may cancel their subscription and disqualify any entries without refund.
There may be one or more prizes available for each competition, which are described on the relevant competition pages of the Website/App (the “Prizes”). Details of the Prizes are, to the best of the Promoter’s knowledge, information and belief, correct as at the Opening Date of each competition.
Non-cash Prizes are subject to availability. The Promoter reserves the right to substitute the prize with a prize of equal or greater value. If any details of the Prize change, the Promoter will endeavour to update the Website/App as soon as reasonably possible.
The Promoter makes no representations and gives no warranties about the Prize, its value, its condition or any other information provided on the Website/App. The Promoter makes no representations and gives no warranties that the information provided on the Website/App is accurate, complete or up to date.
If the Prize is a vehicle:
Other non-cash Prizes may be subject to additional conditions, which will be set out on the relevant competition page of the Website/App.
The Prize may be supplied by a third-party supplier (the “Supplier”). Details of the Supplier (if any) will be provided on the Website/App.
The Promoter reserves the right to substitute a Prize for an alternative cash prize (“Cash Prize”) in the following circumstances:
The prize is not negotiable or transferable.
All costs and expenses not included with a Prize are the responsibility of the Winner.
The decision of the Promoter is final and no correspondence or discussion will be entered into.
The Winner’s full name will be announced during the live draw (for live Draw-Based Competitions).
The Promoter will contact the winner of a Draw-Based Competition personally as soon as practicable after the Draw Date, using the telephone number or email address provided with the competition entry.
The winner of a Prize in an Instant Win Competition will receive an email and must follow the instructions contained in that email in order to claim the Prize. Prizes of site credit will be applied to an Entrant’s account automatically.
The winner of a Prize in an Instant Reveal Promotion will be notified of the outcome immediately on-screen through the reveal mechanic. Where a prize requires further action to claim or deliver, the Promoter will also send an email to the winner with instructions. Prizes of site credit will be applied to an Entrant’s account automatically.
The Promoter will make all reasonable efforts to contact the winner. If the winner cannot be contacted or has not claimed the Prize within 21 days of the Draw Date (or, for Instant Reveal Promotions, within 21 days of the Closing Date), the Promoter reserves the right to offer the Prize to another Entrant (“The Alternate Winner”) selected at random in the same method as before from the remaining correct entries received before the Closing Date. The Alternate Winner shall have 21 days from notification of their status by the Promoter to communicate their acceptance of the Prize. This process shall continue until a winner accepts the Prize.
If a selected Winner has won a prize above a certain value set by the Promoter, the Winner must provide valid proof of identity and address which matches the name and address used to register with the Promoter to claim the Prize. If the Winner does not provide such proof of identity and address within 21 days of accepting the prize, the Promoter may conduct its own investigation, and if the Promoter cannot verify the identity of the Winner within 3 months of the applicable draw, the Promoter reserves the right to offer the Prize to an Alternate Winner.
The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will publish the full name of major prize winners on the Website/App unless you object in accordance with paragraph 7.9 below.
If you object to any or all of your full name and winning entry being published or made available, please contact the Promoter at hello@kachi.uk prior to the Closing Date. In such circumstances, the Promoter must still provide this information to the Advertising Standards Authority on request.
You must claim the Prize personally. The Prize may not be claimed by a third party on your behalf. Details of how the Prize will be delivered to you (or made available for collection) are published on the Website/App, or available on request.
If your personal details, including contact information, change at any time you should notify the Promoter as soon as reasonably possible. Notifications should be sent to the Promoter via email to hello@kachi.uk. Notifications must include details of the competition you have entered, your old details and your new details. If your details change within 10 days of the Closing Date, the Promoter may use your old details if it needs to try to contact you.
Before a Prize can be paid on a competition entry, it must be successfully validated in line with the Promoter’s reasonable validation procedures adopted from time to time. The Promoter’s decision about whether the competition entry is valid will be final and binding provided that it is a reasonable decision. Without limiting the effect of the previous wording, the Promoter is entitled to declare a competition entry invalid (and, therefore, refund the competition entry fee and not pay any Prize or, if paragraph 2 applies, provide an alternative, lower value payment) if:
If the Promoter declares a competition entry invalid for the reasons given in 8.3(f) or (g) above, the Promoter will either: (i) pay the value of the Prize claimed by the Entrant after deducting the excess sum caused by the relevant fault or error; or (ii) refund the competition entry fee; (whichever is greater).
If the Entrant believes the circumstances in 8.3(c), (f) or (g) have arisen and, as a result, the Entrant has not received the Prize to which it was entitled, the Entrant may notify the Promoter and the Promoter will use reasonable efforts to investigate. If the investigation shows that the Entrant is correct, then the Promoter will pay the value of the Prize claimed by the Entrant after deducting the value of any Prize or payment previously provided by the Promoter.
The Entrant acknowledges that instant win games are games of chance and the outcome of all instant win games is predetermined during Winning Ticket Selection which takes place at the moment the competition entry is made. The outcome of an instant win game is not affected by the exercise of any skill or judgement or by the Entrant’s interaction with the game’s reveal animation. The reveal animation is for entertainment only and has no bearing on the outcome of the game.
Any Cash Prize will be transferred directly to the Winner’s nominated bank account. The winner must provide evidence that it is the sole or joint beneficiary of the bank account. Failure to do so within 21 days of accepting the prize will result in disqualification from the competition and the winner forfeiting the prize. In such circumstances, the Promoter reserves the right to offer the prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.
The Promoter does not accept any responsibility and is not liable to pay any compensation if you are unable to or do not take up the prize.
If the Prize is a vehicle and the winner has completed all eligibility checks, the prize will be transferred to the winner by the Promoter using the V5 for each vehicle. This can be completed after the vehicle is handed over.
If the Promoter fails to comply with these terms and conditions, the Promoter is responsible for loss or damage you suffer that is a foreseeable result of the Promoter’s breach of these terms and conditions or its negligence, but it is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the promoter’s breach or if they were contemplated by you and the Promoter at the time that you entered the competition.
By entering the competition, you agree that any personal information provided by you with the competition entry may be held and used by the Promoter or its agents and suppliers for the purposes of administering and managing the competition and prizes and of informing you of future competitions and our competition schedules or as otherwise set out in the Promoter’s Privacy Policy, a copy of which is available on the Website/App.
If you submit content it may be used for reasonable publicity by the Promoter. If you do not wish to participate in any publicity, you must notify the Promoter. This will not affect your chances of winning the Prize. If you do not agree to participate in any publicity about the competition we may still provide your details to the Advertising Standards Authority. This is a legal requirement that we must comply with to prove that the competition has been properly administered and the Prize awarded.
Please note that under data protection laws you are entitled to request that the Promoter does not contact you and removes your details from its database. If you make such a request you will be withdrawing from the competition as it will not be possible to contact you in the event that you are the winner. You will not be entitled to any refund of any entry fee if you withdraw from the competition. If you do not wish any of your personal details to be used by the Promoter for promotional purposes, please email the Promoter at hello@kachi.uk.
The Promoter reserves the right to amend these terms and conditions from time to time. The latest version of these terms and conditions will be available on the Website/App.
For Instant Reveal Promotions, you also agree to the specific rules displayed on the relevant promotion page. These rules form part of these Terms and Conditions and apply in addition to the provisions set out here.
If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition and any future competitions.
The Promoter reserves the right to hold void, suspend, cancel, or amend the prize competition at any time if circumstances beyond its control make this unavoidable. If the Competition is cancelled, the Promoter will return the entry fees to each Entrant (either by bank card refund or by cheque and in one combined payment where several entries have been made by a competitor). Where the entry fee is returned, the Promoter shall have no further liability to the Entrant or to any other person.
The competitions on the Website and App are in no way sponsored, endorsed, administered by or associated with Meta, Apple or Google. By entering the competitions, Entrants agree that neither Meta, Apple nor Google have any liability and are not responsible for the administration or promotion of the competitions.
These terms and conditions shall be governed by English law. As a consumer, each participant will benefit from any mandatory provisions of the law of the country in which he or she is resident. Nothing in these terms and conditions, including this paragraph, affects an Entrant’s rights as a consumer to rely on such mandatory provisions of local law.
The courts of England and Wales shall have jurisdiction over any claims arising from these terms and conditions. However, an Entrant who is resident in an EU country may choose to bring proceedings in the courts of the EU country in which he or she is resident.
You should print a copy of these terms and conditions and keep them for your records.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
These terms tell you the rules for using our website https://www.kachi.uk/ (our site).
Our site is a site operated by Kachi Limited. (“We”). We are registered in England and Wales under Company Number [insert your number] and have our registered office at [insert your address].
Our main trading address is Kachi, [insert your correspondence address].
We are a limited company.
To contact us, please email hello@kachi.uk.
By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.
These terms of use refer to the following additional terms, which also apply to your use of our site:
If you purchase goods or services from our site, participate in any promotions or enter any of our competitions, other terms and conditions will apply and which you must accept and abide by.
We may amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
We may update and change our site from time to time to reflect changes to our products, services, our users’ needs and our business priorities.
Our site is made available free of charge but you may have to pay to enter our competitions.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Our site is only for users in the UK. Our site is directed to people residing in the United Kingdom. We do not represent that the content available on or through our site is appropriate for use or available in other locations.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at hello@kachi.uk.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
This website may include information and materials uploaded by other users of the site, including posts made to our social media accounts. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
If you wish to complain about information and materials uploaded by other users please contact us at hello@kachi.uk.
You may use our site only for lawful purposes. You must not use our site:
You also agree not to access without authority, interfere with, damage or disrupt any part of our site, any equipment or network on which our site is stored, any software used in the provision of our site, or any equipment or network or software owned or used by any third party.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products or services to you or if you enter our competitions, which will be set out in our Terms and Conditions.
Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Whenever you make use of a feature that allows you to upload content to our site, post to our social media accounts or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described below.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
You are solely responsible for securing and backing up your content.
When you upload or post content to our site, you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content. We may also share it, quote from it and use it to promote our site, products and services, particularly via social media.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page, without our advance written permission.
We reserve the right to withdraw linking permission without notice.
If you wish to make any use of content on our site other than that set out above, please contact hello@kachi.uk.
These terms of use, their subject matter and their formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland you may also bring proceedings in Scotland.